The Auxiliary Services Staff role is key to every event; a multi-disciplinary and multi-task role essential for the events organization and execution, regardless of their typology or location. In Double Group we are aware of the auxiliary services importance, therefore, our staff is highly trained to respond successfully to any requirement, task or unforeseen that may arise before, during and after the development of such events.
The Auxiliary Services Staff is the company personnel that will be closest to customers, being a key communication tool and the first impression that the brand gives. Therefore, the Double Group Auxiliary staff are professionals with great image, in continuous training, with protocol knowledge, customer service and language skills.
While the hotel dedicates its efforts to its main activity, auxiliary services personnel helps to improve internal management. Our priority is to support hotels in their day to day. Duly uniformed personnel, with training, decisive capacity and command of languages, who join the Hotel team as a support and reinforcement for their guest’s expectations satisfaction.
With the Double Group team, we can cover any need during the event, show, concert or festival. Professionals carefully selected by us, to act effectively where required and in all kinds of public or private events, whether in enclosed or outdoor venues.
The nature of these events requires a higher level of coordination, organization and seriousness. In Double Group we have first level experience in providing Auxiliary Services for Fairs and Congresses. The perseverance and dedication in reaching the objectives set by the Client, are the best resource to encourage our teams.